AV Operations Technician

POSITION TITLE

REPORTS TO

AV Operations Supervisor

DEPARTMENT

AV Operations

SUPERVISES

None

UPDATED

April 2024

WORK SCHEDULE

This role requires flexibility to support MoPOP’s daytime and evening event operations, including weekends.

SALARY

28.84 – 30.29 per hour, non-exempt

Why MoPOP

We’re really glad you’re thinking about joining the team at MoPOP! We believe pop culture is a universal language capable of building connections across a range of people, no matter our differences in race, religion, gender, age, sexual orientation, ability, education, socio-economic status, ethnicity, country of origin, or any other characteristic that makes us who we are. For more than twenty years, we have been showcasing how music, film, fashion, video games, sports, and more spark those connections and create a lasting cultural impact.

MoPOP provides both a physical space and an emotional and intellectual opportunity for people from any background to explore, find and build community, and recognize their own creative potential. This applies not only to our guests, but also to our staff — be it in designing an educational program to engage the next generation of creators, trying to reach a new audience with a marketing initiative, preserving an artifact in our collection, or providing excellent customer service to a visitor. If this sounds like something you’d be into, we’d love to hear from you!

MoPOP’s Mission and Commitment to Diversity, Equity, Inclusion, and Accessibility 

Our mission is to make creative expression a life-changing force by offering experiences that inspire and connect our communities. A nonprofit grounded in five core values — open arms, creative exchanges, light bulb moments, pursuing excellence, and excitement — MoPOP is actively committed to ongoing learning in the areas of diversity, equity, inclusion, and accessibility (DEIA). In partnership with our community, we hope to also develop safe spaces for their application. This includes taking steps to continue increasing our awareness of institutional “-isms,” as well as uncovering and undoing the ways they show up in museum culture. We recognize this is a process that requires intentionality, energy, and resources, and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all.

We are committed to creating an inclusive and equitable workplace, and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission and encourage BIPOC, women, and LGBTQIA+ individuals to apply. We acknowledge that our work to build safe spaces and better systems for traditionally marginalized groups is ongoing and will require constant vigilance and expect all MoPOP employees to be part of our DEIA journey.

Position Summary

The AV Operations Technician is responsible for participating in the day-to-day audio, video, and lighting system requirements for all MoPOP related internal and external events. These responsibilities will include working with and reporting to the Lead AV Operations Technician. This position is responsible for the day-to-day operation of all MoPOP related internal and external events. This includes assisting the Lead AV Operations Technician with the communications associated with the Event Operations and Public Engagement departments and other departments as needed. This position will report to and assist the Lead AV Operations Technician regarding staffing requirements for event production. The AV Operations Technician will participate in the design, installation, maintenance, modifications, setup, teardown, and operations of MoPOP event related AV Systems.

Essential Job Duties (additional duties as assigned)

Support live technical production and event-related activities associated with MoPOP. This includes setup and teardown, as well as the operation of complex live performance audio, video, and lighting systems.
Participate in the technical advancement of shows and work directly with external clients as required.
Assist with any technical coordination and requirements as associated with other MoPOP departments.
Assist in the design, installation, and development for all MoPOP audio, video, and lighting projects.
Participation in the development and execution of MoPOP audio, video, and lighting maintenance and support procedures.
Participation in the organization and maintaining of inventory for all audio equipment, lighting equipment, video equipment and supplies.
Support our internal culture which inspires and empowers our staff to live our mission to its highest standards.
Contribute to a consistent customer service standard across all departments.
Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff.
Commitment to participating in anti-racism work, learning about the ways institutional racism impacts the workplace, and supporting teammates in operationalizing DEIA strategies in the department.

Preferred/Desired Qualifications:

At least two (2) years’ experience installing, maintaining, and operating complex live sound reinforcement, automated lighting, and/or video systems.
An understanding of audio sources, distribution systems, processing systems, and audio presentation technologies. This must include both analog and digital technologies.
An understanding of video sources, distribution systems, processing systems, and video presentation, editing, and production technologies. This must include both analog and digital technologies.
An understanding of automated lighting systems, lighting design, board operations, and production.
An understanding of audio, video, and lighting system troubleshooting, repair methods and equipment is a must.
An understanding, appreciation, and practice of exceptional workmanship in the areas of cable management, equipment installation, and terminations is required.
Familiarity with rigging systems and show control systems.
Stage production experience is a plus.
Excellent verbal and written communication skills required.
Demonstrated ability to work effectively in a collaborative team environment with a dynamic range of people.
Ability to assume high levels of responsibility, handle stress, stay organized, focused, and leveled.
Must be detail-oriented, with strong organizational skills to manage a continuous workflow in a high volume, multi-tasking environment.

Benefits

This regular full-time position includes Medical/Vision insurance, Dental insurance, Life/AD&D/LTD insurance, 3.08 hours of accrued Vacation per bi-weekly pay period, Seattle Sick/Safe, 2-7 Floating Holidays dependent on hire date, 8 Company Holidays paid throughout the year, EAP, 401k plan with vested match schedule once eligible, and subsidized transportation benefits for Orca Pass or parking.

Please email jobs@MoPOP.org if you need a reasonable accommodation during the application or hiring process.

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